Solution

WhatsApp AI for ecommerce

Order-status questions and stock queries are repetitive but urgent customers expect a fast answer. WhatsApp AI Assistant handles the common ones automatically, and lets you schedule personalized offers to segments without a separate bulk-messaging tool.

The workflow

  1. 1Auto-reply to order status and stock questions
  2. 2Schedule a personalized offer batch to a customer segment
  3. 3Flag complaints or refund requests for a human
  4. 4Follow up on carts or inquiries that went cold
Example: "Send this restock alert to everyone who asked about size M, personalized with their name."