Solution
WhatsApp AI for ecommerce
Order-status questions and stock queries are repetitive but urgent customers expect a fast answer. WhatsApp AI Assistant handles the common ones automatically, and lets you schedule personalized offers to segments without a separate bulk-messaging tool.
The workflow
- 1Auto-reply to order status and stock questions
- 2Schedule a personalized offer batch to a customer segment
- 3Flag complaints or refund requests for a human
- 4Follow up on carts or inquiries that went cold
Example: "Send this restock alert to everyone who asked about size M, personalized with their name."