Legal
Data Deletion Policy
Operator: Codegrin Technologies · Product: WhatsApp AI Assistant · Last updated: September 8, 2026
Available In-Product Deletion Controls
The current application allows users to remove individual message templates and remove or log out a connected WhatsApp session. Removing a WhatsApp session deletes that connection's linked-device credentials from the Service.
You may also unlink WhatsApp AI Assistant through WhatsApp's linked-device controls. This can be important if you no longer have access to the Service or suspect unauthorized access.
Signing out, disconnecting WhatsApp, removing a session, disabling AI auto-reply, or deleting a template does not by itself delete the complete user account or every associated record.
Requesting Account or Data Deletion
The current application does not provide a complete self-service account-deletion button. To request deletion of eligible account information, email support@whatsappaiassistant.com from the email address associated with the account and use the subject Data Deletion Request.
Include enough information to identify the account and explain whether you are requesting deletion of the entire account or specific information. Do not include passwords, one-time codes, QR codes, API keys, access tokens, payment-card details, private keys, or unnecessary copies of private conversations.
We may request reasonable information to verify the requester's identity and authority over the account. We may be unable to act until verification is completed.
Information Covered
Subject to verification, technical feasibility, legal requirements, and applicable exceptions, a deletion request may cover information associated with the account, including:
- profile and account information;
- connected WhatsApp sessions and credentials;
- recorded conversations and message history;
- templates and uploaded media;
- campaign recipients, results, and errors;
- AI auto-reply settings, instructions, and recorded generated replies;
- OAuth authorizations and authentication records; and
- usage and related account records.
Information That May Be Retained
Some information may be retained where reasonably necessary or legally required, including for payment and accounting records, fraud prevention, security, dispute resolution, enforcement of agreements, legal claims, regulatory obligations, and backups maintained for a limited operational period.
Deletion from active systems may not immediately remove information already processed independently by WhatsApp, OpenAI, Razorpay, a user-selected media host, or another provider. Requests concerning information controlled by those providers may need to be submitted directly to them under their own policies.
We do not promise a fixed deletion period on this page. Verified requests will be handled within the period required by applicable law, taking account of any permitted extension or exception.
Effects of Deletion
Deleting an account or essential account records may be irreversible and may prevent access to the Service, connected sessions, message history, templates, campaigns, usage history, and other account content. Disconnect any linked WhatsApp session and preserve any information you are legally entitled to retain before requesting deletion.
Account or data deletion does not automatically create a refund. Billing questions are governed by the Billing Policy.
Contact
Questions or deletion requests may be sent to support@whatsappaiassistant.com. No guaranteed support response time is offered unless separately agreed in writing.